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Insurance Settlements

by Ronald V. Miller, Jr. and Kevin Quinley, et al.



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Effective Approaches for
Settling Cases

Insurance Settlements (previously known as Insurance Settlement Handbook) opens long-locked doors to insurance claims departments, giving you an insider’s look at the settlement process. Discover in days what most plaintiff’s attorneys take years to learn. Veteran claims personnel reveal how to:

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Demonstrate to the adjuster that you know what you are doing
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Determine when and what to say for maximum impact
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Help the adjuster sell your client’s damages to his superiors
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Draft effective demand letters
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Evaluate soft tissue injuries
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Prove pain and suffering
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Break cases free from common logjams
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Get realistic offers from adjusters
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Counter common insurance settlement tactics
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Value cases using traditional insurance company techniques
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Obtain top dollar

Insider tips from seasoned adjusters, claims managers, and top plaintiff's attorneys are loaded into this two-volume book. Just a few of the effective approaches for settling include:

Damages

“Adjusters will pay an extra $500 to $1000 for pain and suffering for every day spent in a hospital (excluding diagnostic time). Most attorneys fail to request this sum.”

Valuation

“During case evaluation, most insurance carriers will first calculate their exposure at what they call ‘dripping wet,’ without other considerations like prior injuries, comparative negligence, contribution by other defendants, amount of insurance available, etc. This formula is expressed as follows…”

Investigation

“Policy limits demands which are designed to determine the policy limit amounts are frequently counter-productive. Seldom will the demand result in divulgence of the policy limits. A more productive approach is to simply…”

Negotiations

“The supervisor and adjuster will not be moved because you think this claim is ‘different’ or you are ‘going to file a complaint.’ You will either have to bring your demand within the norm or justify more.

Bad Faith

“Often defense counsel will refuse to produce certain documents in the claim file, or other company documents. Insist the defendant provide an itemized list of each document and form in the file, along with sufficient descriptions of each document. You will need this information to support a motion to compel production of the documents.”

Coverage Disputes

“Coverage questions involving only the policy issued by the carrier involved are often troublesome to the plaintiff because the plaintiff will never be notified of the coverage dispute. The plaintiff’s notice will probably be by inference, when no settlement offers are forthcoming.”

Settlement Authority

“The bigger the exposure, the more levels through which the files must pass. At each level, the person reviewing the file will be judged in part by the quality of the file that is allowed to move upward.”

Evaluation

“In reality, frequently no evaluation at all is done by the carrier until a demand for settlement is made by the plaintiff. The carrier’s offer is more a reaction to the demand than an independent evaluation.”



This comprehensive insider's guide to the insurance settlement process, Insurance Settlements gathers the experience of more than 25 veteran claims managers, attorneys, medical experts, adjusters and others, and turns it to your advantage. Learn how to settle more efficiently and for top dollar. The latest two-volume edition now includes a helpful CD-ROM containing 131 digitized forms, as well as searchable full-text of the book.

The latest update of Insurance Settlements includes:

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Aspects of claims frequently questioned by adjusters
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How to deal with adjusters, from veterans on both sides of the bargaining table
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Solutions to common settlement problems, from learning policy limits to dealing with novice adjusters
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How adjusters view claims, complete with red flags

Updated annually. ISBN 0-938065-53-X Book price: $129.00

B7

Reviews

"Your insurance books How Insurance Companies Settle Cases and Insurance Settlement Handbook really provide the practical tools needed to put it to insurance companies and negotiate reasonable settlements."
— E.L. Brock

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Related Titles:

bluearrow.gif (273 bytes) How Insurance Companies Settle Cases

bluearrow.gif (273 bytes) Maximizing Damages in Small Personal Injury Cases



bluearrow.gif (273 bytes) More Insurance & Settlement Publications

Updated 03/23/09


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